Technologists, not traders.

Equipped with the technical expertise to help our customers overcome analytical issues by providing the most appropriate solution to their needs.

HPTLC Application LabHPTLC Application Lab

HPTLC Application Lab

Service Support


The Great Camag / Anchrom After Sales Support

The Great Camag / Anchrom After Sales Support

Anchrom at your service

Address: A-101, Shree Aniket Apt,
Opposite Allahabad bank, Navghar Road,
Mulund (East), Mumbai – 400 081.

Ph : 2163 9928 to 31

Fax : 2163 9927

Email : hptlc@anchrom.in

CAMAG HPTLC

Application Lab Support by Anchrom Camag Switzerland Recognized Application Research Laboratory in Mumbai

  • 10 Analysts work in our lab. All P.Gs. Many persuing Ph.D.
  • Full range of Camag equipment installed in the lab.
  • Already trained over 2,500 analysts.
  • Training at our Camag recognized lab in Mumbai Free telephonic guidance / trouble shooting
  • Free access to our library
  • Free literature search
  • Free assistance in Method Development
  • Access to other instruments not purchased a customer, at nominal rates
  • On-site support available at a nominal cost (i.e. local hospitality to be borne by the customer)
  • Free assistance in publishing papers on HPTLC
CAMAG HPTLC
Training during installation by an
Analyst, not Engineer!

CAMAG HPTLC Service Support by Anchrom


  • Service Engineers annually trained by Camag in Mumbai
  • Rs. 20 lakh worth of spares in stock, more than recommended by Camag.
  • Service Engineers spread all over India
  • Camag Recognized Service Centre in Mumbai.
  • Spares can be couriered by Camag quickly in emergency.
  • 30 years track record of great service during and after warranty.
  • Free telephonic guidance
  • AMCs offered at competitive rates.

CAMAG HPTLC Field Upgradation by Anchrom

  • Our Business Development Team is highly qualified with hands on experience on Camag HPTLC.
  • The Business Development Team members are spread all over India.
  • B.D. Team members can help you in choosing the right configurations, upgrades, options etc.
HPTLC – MS Interface Bioluminizer
   
TLC Visualizer AMD 2 (Gradient System)



Sophisticated analytical instruments require a variety of sales service support such as preventive maintenance, repairs after breakdown, upgradation of hardware / firmware/ software, shifting of equipment and very importantly, qualification- IQ – OQ.

Total customer satisfaction in India, for after sales service can only be had, if

  • The service engineers are well trained – Camag / Anchrom arranges periodic hands on Service Training Courses in Mumbai conducted by a Sr. Manager of Camag. Anchrom has 9 Camag Certified Product Specialists!
  • Similar equipment is accessible to the service engineers for testing parts and trying to duplicate the problem - This is possible at Anchrom because of our Application Lab which has all the equipment.
  • Stock of consumables and spares are maintained locally. Anchrom has a huge stock for prompt support. On request, parts can be couriered by our Principals in 48 hours.
  • Service Engineers are stationed near by - Anchrom has Resident Engineers in five cities and intends to appoint more of them.



Service training at Anchrom CCRAS Trainees Camag Service CD OQ certificate



Get in touch with us for any issue with our systems

 
captcha
Reload